Email OLG

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Sorry, there was an issue with submitting your information. Please try again, or contact us by phone at 1-800-387-0098. Sorry, there was an issue with submitting your information. Please try again, or contact us by phone at 1-855-978-PLAY (7529).

All fields are to be filled in whenever the information is available.

Please note that required fields are denoted with an asterisk.*

Language*

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Topic*

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Claimant Information (as shown on government issued ID)

First Name*

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Middle Name*

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Last Name*

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Contact ID

Name of Group Leader*

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Address*

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Address

Apt/Unit

City*

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City

Country*

Province*

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State*

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Province/State*

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Postal/Zip Code*

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Daytime Phone*

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Alternate Phone

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E-mail Address*

Please enter valid email address.

Username

Confirm E-mail*

Please provide matching email address.

Type of Ticket Purchased*

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Place of Purchase (Include Store name, Address, and City)

Date of Purchase

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Date of Incident

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Time of Incident

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Selection Played or QuickPicks (Limit to 200 characters) 200

Cost of Ticket

Date of Draw

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If your ticket has been validated, please provide the following information:

Place of Validation (Include Store name, Address, and City)

Date of Validation

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Time of Validation

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Date that Email Received / Interaction Occurred (YYYY-MM-DD)*

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Time that Email Received / Interaction Occurred*

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Site Name*

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Submitted by: First Name*

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Submitted by: Last Name*

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Suggestion / Question / Comment (Limit to 6000 characters) Additional Information (Limit to 6000 characters) Please copy and paste customer's e-mail or details of the interaction with the customer into the space below (Limit to 6000 characters)

Description*

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6000

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Please ensure to attach the Lottery Prize Claim Declaration Form (LPCD) (Single or Group) found here, and a copy of your Valid Government Issued ID above.

View our Notice of Collection

Personal information is collected pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, for the principal purpose of receiving and responding to your inquiry. You may direct questions to our Player Support Representatives.

For privacy and security purposes, please refrain from providing any personal information of a sensitive nature (eg. credit card numbers, bank account information) while sending an email to our Player Support Representatives.

I acknowledge that I am 18 years of age or older.*

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